Shipping Policy

Shipping Charges & Times , Everyday Free Shipping on $9.99
Support Center > Shipping Policy

We are pleased to provide free shipping (for orders over $9.99) in the United States. If the order does not reach $9.99, you will need to pay for shipping. For other countries, shipping rates may be adjusted.

Shipping to the United States

Currently covering the entire contiguous United States, but not accept P.O.Box addresses, APO/FPO addresses, remote areas such as Alaska, Hawaii, and overseas addresses such as Puerto Rico and Guam. These postal codes cannot be shipped (the first 3 digits): 090-099, 340, 962-966, 006-009, 967-969, 995-999.

Shipping to Countries outside the United States

Shipping costs and shipping methods will vary, depending on the shipping policy of your country/region. We will try our best to satisfy every user who meets the transportation conditions and deliver the items to you in time.

Shipping Method

At present, we provide two shipping methods:

1. Express delivery. It usually takes 10-30 days to be delivered to you. You don't need to pay shipping for orders over $9.99. (Except European countries).

2. Expedited delivery. It has a faster shipping speed and can usually be delivered within 7-10 days, but you need to pay the freight yourself, which costs $30.

Note: If you are in a region other than the United States, the shipping method and shipping fee will be different.

Delivery Time

The order will be processed within 1-3 business days. After the order is shipped, you should receive an email containing the order number, tracking number and logistics progress query. Due to Covid-19, it usually takes 7-14 working days or more to reach the final destination. You can track your order on the official iPetor website.

We will make every effort to deliver your package as soon as possible. Please make sure that all shipping information is correct. If you need to make changes to your order after placing an order, please contact us immediately. If the item has not been processed, we will do our best to accommodate your changes.

If the consignee's information is incomplete or incorrect, we will not be able to ship the items as scheduled. Once the order is delivered to the provided address, the order is the receiver's responsibility.

How to Track the Order

Way 1: Enter your email or order number here and check the status.

Way 2: Log into your account and and directly check the status.

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